(Last Updated: 04/30/2024)
A. A new, easier-to-navigate experience! Just make sure your user information is up to date, establish your password and enjoy the new Digital Banking.
A. The Digital ID feature allows you to expedite the member verification process when contacting the ITCU Contact Center. Mobile users will have the option to opt-into this feature upon logging into Digital Banking on their Mobile Device. (Mobile devices is required in order to utilize Digital ID.)
A. You sure are! In the Mobile App, you'll want to navigate to "Financial Well-Being," and then the "Financial Wellness" option. From there, tap "Select Account" and "Select Month" to go to the "Categories" circle. Select your transaction(s) and you can change the category from there.
A. The new mobile experience from Digital Banking will offer some features members have been requesting, such as the ability to send messages to ITCU directly from the app. We'll have more news to share soon, and we think our members will be excited by these forthcoming features!
A. It is! When registering your mobile device to receive texts, alerts, etc., you will be sent an alpha code to the number you have associated with your Digital Banking account. Numerical-only codes will be used for logging into Digital Banking itself, however. (Please remember never to share this code with anyone. ITCU staff will never ask you for these codes.)
If you have any questions, please contact us.
