(Last Updated: 04/30/2024)
A. Your existing bill payees will rollover to the new Digital Banking platform. And, if you have any scheduled payments set that occur during the conversion, they will still be sent out.
(Please note the ability to edit, add or cancel a bill payment or Zelle® transaction will be temporarily disabled at 10:00 p.m. (CT) on Sunday, April 21, in preparation for our upcoming Digital Banking upgrade. All previously scheduled payments will still be processed as normal. If you need to edit, add, or cancel a payment beginning Monday, April 22, please contact us at (800) 337-3328, or message us through Digital Banking to make these changes for you.)
A. Yes, as we draw near to the change, we will announce a date that you will be unable to log into Bill Pay. This should only be in place a few days before the change takes place.
(Please note the ability to edit, add or cancel a bill payment or Zelle® transaction will be temporarily disabled at 10:00 p.m. (CT) on Sunday, April 21, in preparation for our upcoming Digital Banking upgrade. All previously scheduled payments will still be processed as normal. If you need to edit, add, or cancel a payment beginning Monday, April 22, please contact us at (800) 337-3328, or message us through Digital Banking to make these changes for you.)
A. If they were created before Tuesday, April 16, 2024, nope! However, any new recurring transfers created, modified or deleted after this date will need to be recreated the first time you log into Digital Banking. (We recommend only completing onetime transfers at this time until we go live… which will be soon!)
If you have any questions, please contact us.
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