Electronic Services - InTouch Credit Union
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Electronic Services

Simple choices made each day have an impact on the environment.

InTouch Credit Union encourages our Members to “Go Green.”

Digital BankingWe want to make your Digital Banking experience convenient, safe, and secure! You can learn more and enroll in Digital Banking here or call the Contact Center at 800-337-3328 and we'll be happy to help you with how to enroll.

Bill Pay – Save money, gas, stamps & time when you use Bill Pay instead of writing checks. Once a bill is set up in the desktop version of Digital Banking, you can pay bills through both the desktop and ITCU mobile apps.

To enroll in Bill Pay you must be enrolled in Digital Banking first. Once enrolled, log into the app and click on "Move Money" at the top of the screen, and choose "Bill Pay" to complete enrollment and set up bills for payment. It's that easy!

eNotices – Great news for those members enrolled in eStatements... You're automatically enrolled to receive eNotices, too! It's one more way ITCU is providing timely, digital solutions to better meet your needs at your convenience!

eStatements – Did you know that for your convenience when you open a new account, you'll automatically be enrolled in eStatements? When a new eStatement is available for viewing, you’ll get an email telling you to log into Digital Banking (enrollment required) to view it. Not only are you "going green" and viewing your statements securely, but they are available sooner than a snail-mailed statement, too. Even better, all of your statements are kept together for easy viewing – no more lost or misplaced documents!  And, don't forget, there's a fee for paper statements but eStatements are free! However, you always have the option to change to a paper statement if you prefer.

Here’s the process to view or change your statement delivery preference:

  • From your desktop, once you're logged into Digital Banking, click on "Accounts" at the top of the page, then click on "eDocuments"(You may need to choose which account if prompted.) When the screen opens, click on the "View Statements" button. This will connect you to the statement site where you can view your statements or make any changes to your delivery preference.
  • If you're using a mobile device, it's almost the exact same process. You'll want to go to "Menu" and click on "Accounts." From there, follow along to "eDocuments" and choose your account, if prompted.

Thank you for being a member and trusting us with your financial needs!

Did you know you can find your current credit limit on your most recent monthly statement or eStatement?

If it's time to apply for a credit limit increase, you can do that online or by giving us a call at (800) 337-3328.

Click here for a reconciliation form to balance your checking account. The form also provides the steps you need to take if you believe there is an error, or have questions about your statement. For your convenience, the address is shown below. You may call us but doing so does not preserve your rights.

InTouch Credit Union
P.O. Box 250169
Plano, TX 75025-0169

Other Electronic Services

Take your small business to the next level with the convenience and confidence of Merchant Services! This an all-in-one payment processing system and business management solution has been used by operations across the country, and ITCU is proud to offer our business members access to these innovative features!

Learn More


Don't Forget our Secure Forms!

ITCU has a library of secure forms you can complete on our website for many common requests, from changing your address to requesting a new debit card.

Explore Our Secure Forms


More ITCU Information

With every new account, the value of membership keeps growing – better rates, better products, better value for all.

Become a Member

Enjoy the convenience of Digital Banking from InTouch Credit Union.

Digital Banking Details

With the mobile version of Digital Banking, you can check your balance, view your recent transactions, deposit a check and more.

Digital Banking: Mobile Details

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